Privacy policy

1. Introduction

This privacy policy describes how GENIUSWEER SAS (hereinafter "We" or "HOLYCLOUD") collects, uses, and protects the personal information you provide to us. We are committed to respecting the privacy of our users and ensuring the confidentiality of their data.

GENIUSWEER SAS is a simplified joint-stock company with a share capital of 1,000 euros, registered with the Paris Trade and Companies Register under number 983165820, whose registered office is located at 78 Avenue des Champs-Élysées, Bureau 562, 75008 Paris, France.

2. Data Collected

We collect different types of personal data in order to provide you with a quality service and meet your needs.

2.1. Data you provide to us directly

• Identification information: last name, first name, email address, telephone number, postal address, region, city, country.
• Billing data: billing address, payment information.
• Account information: login credentials, user preferences.

2.2. Automatically collected data

• Browsing data: IP address, browser type, pages visited, duration of visits.
• Cookies and similar technologies: to personalise your experience, analyse use of our site, and deliver targeted advertising.

3. Use of Data

The data collected is used to:

• Provide and manage our services: manage your account and your HOLYCLOUD services.
• Improve the user experience: personalise our site and adapt our content to your preferences.
• Customer support: respond to your questions, process your requests, and improve our services.
• Security and fraud prevention: protect your data and ensure the security of our platform.
• Legal compliance: comply with legal and regulatory obligations.

4. Data Sharing

We share your personal information with third parties only in the following cases:

• With our service providers: for hosting our site, processing payments, and data analysis. These providers are required to respect the confidentiality of your data.
• For legal reasons: if required by law, or to protect our rights, our security, and that of our users.
• With your consent: in cases where you have given us explicit authorisation to share your information.

5. Data Retention

We retain your personal data for as long as necessary to achieve the purposes for which it was collected, unless a longer retention period is required or permitted by law.

6. Data Security

The security of your data is our priority. We implement appropriate technical and organisational measures to protect your information against any unauthorised access, use, or disclosure.

However, despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. We therefore cannot guarantee absolute security of the information.

7. Your Rights

In accordance with applicable regulations, in particular the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: you may request a copy of your personal data in our possession.
• Right of rectification: you may correct your information if it is inaccurate or incomplete.
• Right to erasure: you may request the deletion of your data, in certain circumstances.
• Right to object: you may object to the processing of your data for marketing purposes.
• Right to restriction: you may request restriction of the processing of your personal data in certain cases.
• Right to portability: you have the right to receive your data in a structured, commonly used, and machine-readable format.

To exercise your rights, you may contact us at [email protected].

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time.

Any modification will be published on this page and, if the changes are significant, we will inform you by email or via a notification on our site.

10. Contact

For any question regarding this privacy policy or to exercise your rights, you may contact us:

Postal address: GENIUSWEER SAS 78 Avenue des Champs-Élysées, Bureau 562 75008 Paris, France

Email: [email protected]