iLO / iDRAC access (HPE/Dell)

HPE and Dell servers use iLO (Integrated Lights-Out) and iDRAC (Integrated Dell Remote Access Controller) respectively. On a HolyCloud dedicated server, these interfaces provide power cycle, KVM console, hardware logs, and ISO mount.

Prerequisites

• Management URL or IP from the panel or delivery email
• BMC administrator credentials (distinct from Linux root)
• Recent browser; HTML5 extensions preferred over Java
• Optional: racadm (Dell), hponcfg / ilorest (HPE) for automation

Find HolyCloud credentials

1. Client area → Dedicated server → IPMI / iLO / iDRAC tab.
2. Note: dedicated management IP, HTTPS port (443), sometimes VPN required.
3. If lost: support ticket for credential reset (proof of ownership).

Never share BMC credentials in plain unencrypted email.

iLO connection (HPE)

1. https://IP_ILO/ — accept the self-signed certificate.
2. Login: Administrator account or created account (iLO 5).
3. Useful menus:

- Remote Console & Media → HTML5 console

- Power Management → Cold Boot, Reset

- Integrated Management Log → disk, temperature errors

- Virtual Media → ISO/FAT mount

Power cycle example:

Power → Cold Boot

iLO from CLI (server OS)

If agents are installed:

sudo apt install -y ssacli  # depending on storage
# ilorest login -u Administrator -p '***' https://IP_ILO

iDRAC connection (Dell)

1. https://IP_IDRAC/ (iDRAC9 modern interface).
2. Factory default credentials disabled at HolyCloud — use panel credentials.
3. Functions:

- Dashboard → health, fans

- Configuration → BMC network, NTP

- Virtual Console → KVM

- Virtual Media → Map CD/DVD

racadm (from admin workstation):

racadm -r IP_IDRAC -u root -p '***' serveraction powercycle
racadm -r IP_IDRAC -u root -p '***' getsysinfo

Virtual media (Debian / Proxmox ISO)

| Step | iLO | iDRAC |

|-------|-----|-------|

| Mount ISO | Image/CD-ROM → URL or upload | Virtual Media → Attach |

| Boot | Boot Order → CD once | Boot → Virtual CD |

| End | Eject media | Disconnect |

Combine with the « Debian netinst installation » guide.

Essential security

• Change the password on first login.
• Create a read-only account for monitoring and keep admin for yourself.
• Network ACL: limit source IP to office or VPN bastion.
• Disable obsolete SSLv3/TLS if exposed options.
• Plan BMC firmware updates (HolyCloud maintenance window).

# scan from bastion (verify authorization)
nmap -sV -p 443 IP_ILO

Useful hardware logs

| Log | Content |

|-----|---------|

| IML (HPE) | Disks, PSU, temperatures |

| SEL (Dell) | Equivalent system events |

| Health | Predictive disk if iDRAC Enterprise license |

Export for support:

• Screenshot or SEL/IML export as .xml / .log
• Incident timestamp and server serial number

iLO / iDRAC vs generic IPMI

Some Supermicro dedicated servers use pure IPMI — same principles (KVM, power, SEL). The HolyCloud panel shows the exact type.

Troubleshooting

| Problem | Hint |

|----------|-------|

| HTTPS unreachable | Management VLAN, firewall, network ticket |

| Black console | Java blocked → use HTML5 |

| Slow virtual media | Local upload vs nearby HTTP URL |

| Locked account | HolyCloud support BMC reset |

Best practices

• Test iLO/iDRAC on delivery day.
• Document management IP in your CMDB.
• Do not expose iDRAC/iLO on the public Internet without VPN.

Need help?

HolyCloud support: service number, brand (HPE/Dell), IML/SEL capture, and description (power, disk, temperature) for datacenter intervention.